Cleaner

Erbil, Iraq


Job Title: Cleaner

Location: Erbil, Kurdistan Region, Iraq (KRI)

Type of Position: Full-time Service Contract

Length of Contract: 12 months (monthly renewal until terminated in writing)

Compensation and Benefits: Competitive salary and benefits commensurate with skills and experience. 


About SEED Foundation: SEED Foundation is a locally registered NGO in the Kurdistan Region of Iraq. SEED’s mission is to protect, empower, and support the recovery of survivors of violence and others at risk. SEED is committed to delivering quality and holistic approaches, combining international expertise and local know-how to achieve results for the people of Iraq and Kurdistan. SEED’s programming focuses on three key objectives: 1) the delivery of transformational, comprehensive services including case management, mental health, and legal services, as well as psychosocial support activities; 2) strengthening the capacity of service providers through education, training, and capacity-development programs; and 3) ​promoting policy and social change to strengthen rights and protections for vulnerable populations through public awareness, technical assistance, and advocacy. SEED carries a broad program portfolio focused on child protection and gender-based violence (GBV), and mental health and psychosocial well-being.

SEED staff are expected to perform job duties and responsibilities professionally, respecting SEED’s Code of Conduct Policies. SEED is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members as part of our commitment to a safe and harmonious work environment.


About the STEPS Center:  The STEPS Center, a shelter for survivors of trafficking and those at-risk, exists to protect, empower, and support the recovery and reintegration of survivors and those at-risk of human trafficking. The STEPS Center exists through a public-private partnership between SEED and the Kurdistan Regional Government. The objectives of the shelter are to 1) provide safe shelter to survivors and those at-risk; 2) provide comprehensive services to survivors necessary to support their recovery and reintegration goals, including services for physical health, mental health, legal support, economic empowerment, social support, and long-term housing options; and 3) equip  residents to know and claim their rights. The shelter staff are committed to providing services that are survivor-centered, rights-based, trauma informed, and non-discriminatory.



Role of the job title: The Cleaner is responsible for maintaining a clean, hygienic environment at the SEED STEPS Center, including cleaning, stocking and supplying designated facility areas (dusting, sweeping, mopping, cleaning ceiling vents, restroom cleaning etc) Performing and documenting routine inspection and maintenance activities. Carry out heavy cleaning tasks as requested.



Specific Tasks: 

  • Clean STEPS Center in accordance with specific guidance provided by the supervisor, STEPS Center Coordinator.
  • Provide a safe, welcoming environment for all SEED Center beneficiaries.
  • Follow all health and safety regulations inline with SEED’s safety policy.
  • Participate in all training instructed by the supervisor.
  • Maintaining and upkeep of all cleaning equipment, supplies, and products.
  • Keeping all public spaces neat and tidy.
  • Reporting repairs and replacements needed when encountered on the job.
  • Refilling supplies, such as toilet paper and paper towels.
  • Stock and maintain supply rooms.
  • Assists other departments when needed to ensure optimum service to guests.
  • Performs other duties as necessary, as assigned by the supervisor.

Key Values

  • Serve as a positive role model and SEED ambassador at all times.
  • Treat all people with respect regardless of age, gender, religion, nationality, disability status, marital status, and ethnicity.
  • Work collaboratively with all colleagues.
  • Maintain a positive, cooperative attitude.


Essential Criteria:

  • Proactivity and the ability to work independently with minimal supervision. 
  • Knowledge of health and safety standards and the ability to handle cleaning chemicals safely. 
  • Excellent time management skills, ability to multitask and maintain schedule while responding to incidents.
  • Consistency, attentiveness and timekeeping.
  • Strong belief in human rights and gender equality.
  • Good communication and interpersonal skills including the ability to gain trust and build relationships.
  • Ability to work in a stressful setting and adapt quickly to changing environments.


To Apply:

  • Interested candidates are invited to submit their applications via this LINK.
  • Applications will be accepted and reviewed on a rolling basis until the position is filled. 
  • Only complete applications will be reviewed. Only short-listed candidates will be contacted.