Job Title: GBV & Protection Coordinator
Location: Erbil - HQ
Type of Position: Full-time
Length of Contract: 12 Months
Compensation And Benefits: Competitive salary and benefits commensurate with skills and experience
Erbil, Iraq
Application Deadline: 11/30/2024
About SEED Foundation: SEED Foundation is a registered NGO in the Kurdistan Region of Iraq. SEED’s mission is to protect, empower, and support the recovery of survivors of violence and others at risk. SEED is committed to delivering high quality, holistic approaches, which combine international expertise and local know-how to achieve results for the people of Iraq and Kurdistan Region. SEED’s programming focuses on three key objectives: 1) the delivery of transformational, comprehensive services including case management, mental health, and legal services, as well as psychosocial support activities; 2) strengthening the capacity of service providers through education, training, and capacity-development programs; and 3) promoting policy and social change to strengthen the rights of, and protections for, vulnerable groups and individuals through public awareness, technical assistance, and advocacy.
SEED staff are expected to perform job duties and responsibilities professionally, respecting SEED’s Code of Conduct and Policies. SEED is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members as part of our commitment to a safe and harmonious work environment.
Role of the GBV & Protection Coordinator:
The GBV & Protection Coordinator will work in the Service Delivery Department (SDD) and
will report to the Service Delivery Department Manager. The coordinator will work across
SEED’s programs and service delivery locations to coordinate and support the implementation of
service delivery programming, working closely with the SD Manager, technical advisors, and
SD teams with a focus on the provision of high quality, comprehensive protection, GBV, child
protection, and MHPSS services, with a particular focus on supporting the management and
staff in implementing best practices on GBV and other protection issues. The Coordinator
will work to ensure that the respective programs’ objectives and activities, beneficiary
criteria, program targets and timelines are clearly identified, documented, communicated,
understood by SD staff, primarily the Protection and Service Delivery Managers and Service
Delivery Coordinators; and identify challenges in meeting program deliverables, and work to
address problems, and identify resources or other requirements, and bring them to
management team for resolution.
The GBV and Protection Coordinator will develop or contribute to Department policies or
procedures, and ensure sufficient dissemination that all SD staff are familiar with the
policies, tools, and guidance, particularly with respect to GBV, protection, and child protection.
The coordinator will help support the management of the SD Department through technical
support; administrative and organizational support including coordination within the
department and across departments, organizing meetings, documenting decisions, and
following up; organizing key training and workshops, coordination, and reporting tools.
The Coordinator will work with teams to ensure that all community members have equal
access to and participation in SEED’s programs and services and that all community
members’ needs are properly understood and addressed. The Coordinator will also support
the Service Delivery Department on donor reporting, visits, representation and meetings,
development of materials and inputs, and coordination with the Communications Unit. The
The coordinator will be based in Erbil but is required to travel within the KRI and regular field
visits to all Service Delivery locations.
Specific Tasks:
Support Service Delivery programming with a focus on GBV and Protection services (35%)
● Support Technical Advisors as requested with research, identification of best
practices, tools, coordination, planning, supervision of services, development of
policies and guidance.
● Create management and coordination tools for the Department particularly on
GBV and protection issues and support technical advisors' supervision and input on
service delivery activities.
Support with SEED’s service (line) communication materials for all SEED service
locations, with specific adapted materials for camp locations.
● Coordinate preparation, review, approval, and filing of administrative paperwork and
documentation.
● Support in the development and implementation of new policies.
● Conduct research and draft reports, studies, and strategies on, GBV, child protection,
MHPSS and other relevant thematic areas
● Support on drafting and developing assessments, reports, strategies, and other
materials for policy and advocacy efforts
● Support with SEED’s safeguarding implementation (awareness, prevention, response).
Capacity Building and Technical Support: (35%):
● Identify internal training needs and implement capacity-building plans on thematic
areas: Protection, GBV, Child Protection, MH, etc.
● Support in leading and developing training materials such as outlines, presentations,
etc.
● Support with the identification of best international practices and quality examples
in serving all clients.
● Lead and deliver internal training to teams.
● Support teams on the implementation of recommendations and on services.
● Make regular field visits to service delivery locations with check-ins with the SDCs,
PSDMs, and SD staff as needed.
● Provide external training for partners as requested
General support to the Service Delivery Department (20%):
● Support all SD management meetings, draft agendas, meeting notes, talking points,
or other relevant briefing documents.
● Assist the SDD Manager in the planning of SD training with the training department.
● Dissemination of Service Delivery procedures and policies.
● Coordinate preparation, review, approval, and filing of administrative paperwork and
documentation.
● Organize/plan PSDM/SDCs workshops with the SD Department Manager.
● Support with managing the SD challenges tracker and identifying/consulting on solutions.
● Perform other admin duties as needed or requested by supervisor.
Reporting, MEAL, and Communications (5%):
● Work with the SDD Manager to support program M&E, including the development of
tools, to ensure that M&E systems provide adequate feedback on MHPSS and
protection interventions.
● Collaborate with the MEAL Unit to understand MEAL findings about service delivery
and work with the SDD Manager to address MEAL gaps.
● Support in donor reporting and donor visits.
● As needed, prepare and/or review communications materials including flyers, social
media posts, website content, success stories, awareness materials, etc.
● Develop content and provide input on communications materials including website
articles and content related to service delivery.
● Provide input into awareness-raising campaigns and advocacy strategies related to
service delivery or related topics / thematic areas.
Coordination and Organizational Representation (5%):
● Identify, build, and manage collaborative partnerships with other humanitarian
partners, coordination bodies, local authorities, and other stakeholders.
● Participate in external meetings with the SDD Manager.
● Work closely with program partners, consultants, contractors, and sub-grantees.
Essential criteria:
● Bachelor’s Degree required, Master’s Degree desirable.
● At least five years experience in MHPSS and protection service delivery in
humanitarian settings; Iraq or the Middle East experience is strongly preferred.
● Strong experience in planning and leading projects.
● Track record of supporting operational change and/or the rollout of new policies and
strategies.
● Experience in delivering training programs and supporting organizational capacity
building in safeguarding/protection.
● Background in leading/participating in PSEA/child safeguarding.
● Strong belief in human rights, gender equality, and safeguarding.
● Good interpersonal skills including the ability to gain trust and build relationships.
● Good diplomatic and persuasion skills.
● Ability to work effectively with people at all organizational levels.
● Strong ability to work independently.
● High standard of spoken and written English and Arabic, Kurdish is desirable.
● Excellent computer skills, and experience with Google Drive.
● Ability to work in a stressful setting and adapt quickly to changing environments.